NeoSpin Cookie Policy

At NeoSpin, we use cookies and similar technologies to operate our website, improve your experience, and understand how you interact with our games and services. This Cookie Policy explains what cookies are, how we at NeoSpin use them, and what choices you have regarding their use when you visit our casino, play our slots, access our live casino, or place sports bets with us.

What Are Cookies

Cookies are small text files that are stored on your device (computer, tablet or mobile) when you visit a website. We at NeoSpin use cookies to recognise your browser, remember your preferences, keep you logged in, and support core functions such as deposits, withdrawals, and bonus tracking. Cookies cannot access other data on your device and do not harm your hardware or software.

Types of Cookies We Use

  • Strictly necessary cookies – required for core site functions such as NeoSpin login, secure navigation, and account security
  • Performance and analytics cookies – help us understand how visitors use our website, including which pages, slots, or sports markets are most popular
  • Functionality cookies – remember your settings, such as preferred currency, language, or display options
  • Advertising and targeting cookies – used by us and our partners to deliver relevant offers, including promotions related to our neospin bonus and neospin casino bonus programmes
  • Session cookies – temporary cookies deleted once you close your browser
  • Persistent cookies – remain on your device for a set period, helping us remember you on your next visit

Why We Use Cookies

We use cookies for a number of legitimate purposes connected to running our casino responsibly and efficiently. Our Vegas-style entertainment platform relies on cookies to ensure smooth gameplay, secure transactions, and a personalised experience for every player who completes neospin register or neospin login actions on our site.

  • We use cookies to keep you securely signed in during your NeoSpin login session
  • We use cookies to remember items in your account, such as pending neospin deposit or neospin withdrawal requests
  • We use cookies to measure traffic and optimise our neospin slots and neospin live casino sections
  • We use cookies to tailor promotional content, including eligibility for a neospin no deposit bonus or neospin free spins offer
  • We use cookies to detect and prevent fraud, abuse, or unauthorised use of player accounts
  • We use cookies to support our loyalty programme, status tracking, and VIP features

Third-Party Cookies

Here at NeoSpin, we work with trusted partners, including payment providers, analytics companies, and marketing platforms, who may also place cookies on your device through our website. These third parties may use cookies to:

  • Track the effectiveness of advertising campaigns related to a neospin promo code or neospin bonus code
  • Provide fraud prevention and identity verification services during KYC checks
  • Deliver content from certified game providers integrated into our platform
  • Support affiliate tracking when you arrive via a partner link

We do not control the cookies set by these third parties, and we encourage you to review their respective privacy and cookie policies for further information.

Cookies and Our Mobile Experience

Our NeoSpin platform is accessible via desktop, tablet, and a mobile browser version that functions like an app, including the Install App shortcut. Because we do not offer a downloadable app through the App Store or Google Play, cookies remain essential for recognising your device and maintaining your session when you use the neospin app shortcut or browse via neo spin app on mobile browsers. Cookie settings may vary slightly depending on your browser and device type.

Managing Your Cookie Preferences

We at NeoSpin respect your right to control how cookies are used on your device. Most browsers allow you to manage cookie settings through their preferences menu. You can typically:

  • View what cookies are stored on your device and delete them individually
  • Block third-party cookies while allowing first-party cookies
  • Block all cookies from being set, though this may affect your ability to use certain features, including NeoSpin login or completing a neospin register process
  • Set your browser to notify you each time a cookie is offered

Please note that disabling cookies may limit your access to certain areas of our site, including the ability to track your neospin bonus eligibility, maintain your session, or view personalised offers such as neospin free spins and neospin casino no deposit bonus promotions.

Browser-Specific Instructions

Cookie management options differ across browsers. We recommend consulting the help section of your specific browser (such as Chrome, Firefox, Safari, or Edge) for step-by-step instructions on how to view, delete, or block cookies. You may also use private or incognito browsing modes to limit cookie storage during your session.

Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) feature. At this time, we do not respond to DNT signals, as there is no industry-standard approach for interpreting these signals. We continue to monitor developments in this area and will update our practices as appropriate.

Cookies and Responsible Gambling Tools

We use certain cookies to support responsible gambling features, such as remembering deposit limits, self-exclusion status, and reality-check reminders you have set on your account. These cookies help us ensure that safer gambling tools function correctly each time you log in to play our pokies, table games, or live dealer titles.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. Any changes will be posted on this page, and we encourage you to review this policy periodically. Your continued use of our website after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we use cookies, or if you would like further information about our data practices, please contact our support team at support@neospin.com. Our customer support is available 24/7 via live chat, email, and contact form, and we are happy to assist with any queries related to this Cookie Policy, your NeoSpin casino account, or our broader privacy practices.